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Client Manager, Shanghai

You will support the team in Shanghai in the seamless running of our clients' projects

A professional, self-sufficient account manager and a brilliant organiser, you understand the pressures and joys of working in a busy global design agency, and love the challenges each day brings. As part of our fledgling staff in Shanghai, you'll be a vital member of our client servicing team, and you'll need to be fast thinking and adaptive to new clients and their needs. It’s a varied, tough yet stimulating role. 

You will be the bridge between client and studio, managing design projects from inception through to completion, whilst building enduring relationships with our clients across the Asia Pacific region. You will add value every step of the way, providing best in class admin support and delivering to the highest level whilst remaining calm, can-do and retaining that all-important sense of humour. A strategic thinker, you'll engage brilliantly with clients, from taking briefs to presenting creative work.

Passionate about creativity, but also appreciating that great design is nothing without great execution, your beady eye for detail means that you avidly copy-check creative work to ensure everything gets delivered to clients with confidence and perfection. A stickler for planning and organisation, you can create a detailed time plan, ensuring we never miss a deadline. Looking after the day to day running of key accounts, you will also keep tight financial control over each project - making sure clients are all up to speed with quotes and invoices, and making sure jobs don’t go over budget.

JDO is often fast-paced, but it's also inclusive, forward thinking and a lot of fun. Despite the physical and time-zone distance, you will be included and supported by our management team, and reap the benefits of our collaborative culture. If you're an ambitious and flexible team-player, and want to grow a high-flying career by making your mark in a super successful agency, then get in touch and tell us why you're the right person for this role.

EXPERIENCE AND QUALIFICATIONS

  • Based in (or close to) Shanghai, ideally some Mandarin, but not essential
  • A degree, or marketing/design qualification, or experience in the design industry
  • Great team player, excellent interpersonal skills, and the ability to develop solid relationships
  • Attention to accuracy and an eye for detail in all aspects of the role
  • Self-motivated and flexible, with a positive attitude and good negotiation skills
  • Outstanding time management skills and ability to create and implement detailed time plans 
  • Great communication skills and able to articulate your thoughts and present clearly to team and client
  • Good Mac skills including Word, Keynote, Numbers & Fast Track Schedule (FTS training will be available)

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